FAQ
About Tickets
In-person and streaming tickets to events produced by Resonance Events are issued via Stellar Tickets. Events produced by other parties may sell tickets using alternative third-party ticket-selling platforms. Learn more about what to expect.
What types of events does Resonance Events host?
In addition to our own events, we also rent our space to third-party affiliates who produce their own public and private events. Check each event listing for more details on ticket options and specific event information. We can’t wait to see you at one of our upcoming events!
How can I purchase tickets for in-person or streaming events?
Please note that venue renters, third party producers, and other affiliates may use a variety of third-party platforms to sell and manage tickets. We strongly encourage you to carefully review the terms and conditions of each independent ticket purchase, as the policies may differ from those of Resonance Events.
Resonance Events uses Stellar Tickets as the ticketing platform for the events that we produce. You can find ticket information listed on our event pages.
What is Resonance Events' refund policy?
If Resonance or its affiliates need to reschedule or cancel an event, we will provide a refund or credit for tickets. To request a refund or credit, please email us at info@resonance.events. Additionally, tickets can be easily transferred to another party through Stellar Ticket’s transfer process.
Is there a limit to the number of tickets I can purchase for an event?
How many people can attend an event at Resonance?
Can I buy tickets on the day of the event or at a physical box office?
Can I purchase a ticket by phone?
I can't make it to the event. Can I transfer or gift my tickets to someone else?
More Questions?
No problem! Stellar Tickets provides lots of support.
About Streaming & Virtual Events
How do I stream an event?
Select the event you wish to stream then click the “Get Tickets / Watch on Stellar” button. Purchase a streaming ticket via Stellar Tickets then check your inbox for ticket confirmation and information about how to view the stream. Stellar Tickets supports streaming on computers, tablets, mobile devices, and several television streaming devices like Roku, Fire TV, and Apple TV.
What’s the difference between a live stream and an on demand virtual event?
A live stream virtual event is an online event that is broadcast in real-time, and the audience can only view the event while it is happening. Live streams may also feature interactive activities like chat rooms, if your device supports those features.
An on-demand virtual event is pre-recorded and can be accessed at any time the producer has made it available, giving you the flexibility to watch the event whenever you want. It may not offer the same level of interactivity as a live stream event.
What devices are supported for streaming events purchased through Stellar Tickets?
Our ticket seller, Stellar Tickets, offers a variety of options to stream events. They have apps available for iOS and Android devices, as well as Roku, AppleTV, and FireTV. Additionally, you can stream events on your web browser and even participate in chat features during live streams to connect with other viewers from the comfort of your own home!
What happens if I experience technical difficulties during a live streaming event?
If you experience technical difficulties during a live streaming event, don’t worry! Stellar Tickets, our ticket seller, offers technical support for streaming events purchased through their platform. If you encounter any issues, start by reviewing their support page. If you still need assistance, you can contact them directly at support@stellartickets.com. They’ll be happy to help you get back to enjoying the event as soon as possible!
Venue Information
How do I get to Resonance Events and how do I find you once I've arrived?
Follow the guidance on our About Us page for how to locate us in the building.
