Help

Occasionally guests encounter unexpected technical challenges while using this website. We do our best to help when we can. Our business is operated by a small team of three mighty warriors. This site has been designed to provide self-service access to event tickets, streaming content, and other important information. It allows our team to focus on our collaborations with performers and the events presented by our clients.

If you are currently experiencing technical challenges, please seek solutions from the information provided on this page before contacting us. 

First Thing's First

Account Creation and Log In

Streaming Content

Tickets to In-Person Events

Understanding Terminology

Need more help?

We continue to add tips and instructions here. If you have reviewed this page and still can’t resolve the issue(s), send an email to help@resonance.events. Please provide as much detail as possible by describing any error messages and including screen shots. 

Please note: we rely on the dedication of our small team of miracle workers. Please remain gracious and express patience. Responses may be delayed, especially during an event and within an hour of the start of an event. 

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Returning customer? Use this form to log in.

New customer? You’ll be asked to create an account when you make your first purchase.